Support Program

Nyotron Support Programs provide services to optimize your PARANOID installation and ensure maximized security, project success and a positive return on your investment.

We offer two levels of support – Standard Support and Premium Support. Each program offers guaranteed response times, phone contact, access to our customer support portal and software upgrades to address your unique needs.

OfferingStandardPremium
Phone Support9am – 5pm24 x 7 x 365
Email SupportYesYes
Technical Account ManagerNamedDedicated
Access to Customer Support PortalYesYes
Access to DocumentationYesYes
Access to Knowledge BaseYesYes
Submit A CaseYesYes
Software UpgradesYesYes